Terms of Service

These Terms govern your use of MyWowLink, a digital service operated by WOW Graphix. By creating an account, purchasing a subscription, or using MyWowLink, you agree to these Terms.

1. MyWowLink Services

MyWowLink provides hosted digital services that can be connected to printed or digital QR codes. Depending on your subscription, features may include a Dynamic QR destination, digital contact information, links, shared files, or a hosted Landing Page.

A Dynamic QR allows its supported destination to be changed without requiring a new QR code. A Landing Page QR remains directed to that Landing Page while the Landing Page service is active.

2. Your Account

• Provide accurate account information.
• Maintain the confidentiality of your password.
• Keep your account email accessible.
• Protect access to your account.
• Promptly notify us if you believe your account has been compromised.

Your account email does not have to be the same email displayed publicly through your MyWowLink.

3. Subscriptions and Automatic Renewal

Paid MyWowLink services are recurring subscriptions. The price and billing frequency are shown before purchase.

By completing a subscription purchase after the recurring terms are presented, you authorize the recurring charges shown at checkout until you cancel future renewal.

MyWowLink may send advance renewal reminders, including reminders before annual renewals where required or appropriate. You are responsible for keeping a valid payment method available through our payment provider.

4. Canceling a Subscription

You may cancel future renewal from your account. Cancellation takes effect at the end of the current paid subscription period.

Canceling does not immediately disable the service. Your MyWowLink will normally continue operating through the date for which you have already paid. Once that paid period ends, the canceled service may stop routing, displaying, hosting, or otherwise providing its paid functionality.

You may reverse a scheduled cancellation before it takes effect when that option remains available in your account.

There is no normal customer-facing immediate subscription-cancellation option. If you need service disabled immediately, contact MyWowLink support.

5. Refunds

Because service continues through the paid subscription period after cancellation, subscription payments are generally non-refundable once charged, except where a refund is required by applicable law or expressly approved by WOW Graphix. Cancellation prevents the next renewal rather than refunding the current paid term.

6. Landing Page Downgrades

• The downgrade does not immediately change the active Landing Page.
• It takes effect at the end of the current paid term.
• It does not provide a refund for the current term.
• The same assigned QR/public identifier remains in use.
• The QR becomes the selected supported Dynamic QR destination when the downgrade takes effect.

The applicable Dynamic QR renewal price depends on the account's eligible pricing status when the downgrade becomes effective.

Landing Page assets may be retained for 90 days after the downgrade takes effect and may then be permanently deleted.

7. Upgrades

Eligible Dynamic QR subscriptions may be upgraded to a Landing Page. Any upgrade price, credit, new subscription term, and future renewal price will be shown during the upgrade process. Unless otherwise stated during checkout, an upgrade starts a new subscription term on the date the upgrade becomes effective.

8. Additional MyWowLinks

Customers may purchase additional MyWowLinks when available. Pricing and subscription terms for additional MyWowLinks are shown before purchase and may differ from the account's first MyWowLink. Each separately assigned MyWowLink may have its own subscription and renewal date.

9. QR Codes and Printed Materials

A MyWowLink QR can continue using the same assigned public identifier while the associated service remains active. However, "dynamic" or "permanent" does not mean that MyWowLink service is guaranteed to operate forever regardless of subscription status.

If the associated service is canceled, terminated, suspended, or discontinued, the QR destination may stop functioning.

You are responsible for reviewing and testing QR codes before producing printed materials. MyWowLink and WOW Graphix are not responsible for printing or replacement costs caused by customer-provided incorrect content, third-party destination failures, expired external links, or QR codes modified outside the MyWowLink system.

10. Your Content

You retain ownership of content you upload to MyWowLink. You give MyWowLink permission to host, process, resize, display, transmit, and otherwise use that content only as reasonably necessary to provide the service.

You are responsible for ensuring that you have permission to use any photos, logos, trademarks, files, links, contact information, or other content you upload.

11. Prohibited Content and Abuse

• Commit fraud or impersonate another person or business.
• Distribute malware or malicious files.
• Facilitate unlawful activity.
• Violate another person's intellectual-property or privacy rights.
• Publish content that you do not have the right to distribute.
• Attempt to bypass MyWowLink security.
• Abuse, overload, interfere with, or damage the service.

MyWowLink may investigate reported abuse and may suspend or restrict a MyWowLink when reasonably necessary to protect customers, the public, the service, or to comply with law.

12. Shared Files and External Links

MyWowLink may allow you to upload files or direct a Dynamic QR to an outside website. You are responsible for the content and legality of those files and destinations.

We do not control third-party websites and cannot guarantee their availability, safety, accuracy, or continued operation. File types and size limits may be restricted for security and operational reasons.

13. Account Closure

You may choose to close your MyWowLink account. Closing an account is different from simply canceling renewal and may result in immediate loss of account access or service.

If you only want to prevent another charge while continuing to use the remainder of your paid term, use the normal subscription-cancellation option instead. Account closure may cause stored content to be scheduled for permanent deletion.

14. Service Availability

We work to keep MyWowLink available and reliable, but uninterrupted service cannot be guaranteed. Maintenance, hosting failures, internet outages, third-party services, security incidents, software problems, or events outside our reasonable control may occasionally affect availability.

We may modify features as the service develops, provided that we do not intentionally remove paid access without a reasonable operational or legal reason.

15. No Guarantee of Business Results

MyWowLink is a digital QR and information-delivery service. We do not guarantee any particular number of QR scans, leads, customers, sales, business results, search-engine ranking, or marketing outcome.

16. Limitation of Liability

To the maximum extent permitted by applicable law, MyWowLink and WOW Graphix will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

To the maximum extent permitted by applicable law, our total liability relating to a paid MyWowLink service will not exceed the amount you paid for the affected MyWowLink service during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits rights or remedies that cannot legally be limited.

17. Changes to the Service or These Terms

We may update these Terms as MyWowLink develops. Material changes may be communicated through the website, account, or email. The effective date above will be updated when these Terms change.

18. Privacy

Your use of MyWowLink is also governed by our Privacy Policy.

19. Contact

MyWowLink — a digital service of WOW Graphix
Email: info@mywowlink.com